Appendix 6:
You’ve Got Mail! What Family Physicians Should Know Before Hitting “Send”

Information Technology

You’ve Got Mail! What Family Physicians Should Know Before Hitting “Send”

Strategies that encourage user-friendly access to information and care for patients beyond traditional office visits are widely used. You’ve Got Mail! What Family Physicians Should Know Before Hitting “Send” identifies the legal risks family physicians face when emailing their patients; issues around privacy and security of personal information; and timeliness issues of email communication.